چگونگی رعایت مفاد منشور حقوق بیمار در اتاق عمل بیمارستان های آموزشی همدان در سال 1391

Introduction: Quality care and client satisfaction are of major priority in health services. Compliance of patient rights causes their satisfaction therefore, it is one of health care preferences and unavoidable necessities. Considering this issue and importance of quality control of cares, this study was accomplished in order to determine quality of performance of patient’s rights by surgical and anesthesia staff at Hamadan’s educational hospitals in 2012. Methods: This descriptive analytic research was conducted on all surgical and anesthesia staff as well as operating room of the educational hospitals (205 people). Required information was gathered through four checklists of the performance of patient’s rights in different sections including reception, surgery room (surgical and anesthesia staff) and recovery. Each one of the staff was observed five times. In order to analyze the data, SPSS software version 16 and chi-square test were used. Results: Mean score of patient’s rights compliance in reception, surgical and anesthesia staff, and recovery sections were, respectively, 70 , 56.3 , 57 and 55 of total score of the pertinent checklists. Patient’s rights compliance in all parts were in moderate level (50.2 ), and had significant relation with sex (P=0.03) and part (P=0.01). Conclusion: The performance of patient’s rights in operating room of Hamadan educational hospitals was average in 2012. Based on the results, appropriate measures should be performed in aspects of introduction of HCWs, selection of anesthetic technique, giving necessary information, respect to patient privacy and obtaining specific surgical consent.